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CRM and Zendesk Support Portal Mashup
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on Wednesday, January 20th, 2010
Starting the new year, we had a client with the need to display Zendesk tickets along with custom Dynamics CRM data. Because of the setup of CRM system this presented us with a unique challenge that we were able to successfully tackle. Utilizing the Zendesk API and a custom CRM proxy we [...]
Signal Slingshots into New Year!
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on Wednesday, January 6th, 2010
WOW, it didn’t take long for for us to go from 2009 to 2010 to full tilt boogie. Signal clients put the hammer down (on the New Year’s Holiday weekend) and Signal responded!
Our team was asked to rapidly prototype and develop and online HelpDesk and client portal for Division’s, Inc. to meet the immediate [...]
Extending BlackBerry Applications
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on Friday, August 28th, 2009
There are two things we always have with us: our wallets and our cell phones. And until they figure out how to use a driver’s license to send an email to a client, more and more people are turning to their mobile devices for more than phone calls. BlackBerry applications provide an extremely useful medium [...]